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互联网隐私竟然还有这种风险?

时间:2018.09.10 来源:http://www.weidaoshang.cn

现在微信朋友圈的转发、分享抽奖、集赞等信息,商河网络公司已成为中国消费者微信朋友圈、聊天群里的常见信息,但前述行为很难界定消息的真实性,其中隐藏着诸多陷阱。
Nowadays, the forwarding, sharing lottery, collecting praise and other information of Weixin Friends have become common information in Chinese consumers'Weixin Friends and chat groups. However, the aforementioned behavior is difficult to define the authenticity of the news, which hides many pitfalls.
中国消费者协会今天对外发布《2018年上半年全国消协组织受理投诉情况分析》(以下简称《情况分析》),揭示出在涉及消费者个人信息和财产安全领域出现两大新投诉热点:一是利用社交平台,发布虚假优惠促销信息套取参与活动的消费者个人信息;二是互联网装修公司卷款“跑路”,导致消费者遭受巨大财产损失。
China Consumer Association today released "Analysis of Complaints Accepted by the National Consumer Consumption Association in the First Half of 2018" (hereinafter referred to as "Situation Analysis"), revealing two new hot spots of complaints in the field of consumer personal information and property security: one is the use of social platforms to issue false promotional information to take part in activities. Consumer personal information; Second, the Internet decoration company rolls "run", resulting in huge property losses to consumers.
中消协梳理发现,在微信朋友圈的转发、分享有机会抽奖、集赞等行为很难界定消息的真实性,其中隐藏着诸多陷阱,比如附加消费、非法套取用户个人隐私信息等。由于个人信息被非法收集,消费者财产安全存在严重隐患,这一现象已经引起消协组织的关注。
China Consumer Association found that it is difficult to define the authenticity of the news by forwarding, sharing the chance to draw a lottery, and collecting praise in the circle of Weixin friends, among which there are many traps, such as additional consumption, illegal embezzlement of users'personal privacy information and so on. Due to the illegal collection of personal information, there are serious hidden dangers to the safety of consumer property. This phenomenon has aroused the concern of the Consumer Association.
同时,互联网装修公司“跑路”成新投诉热点,房屋装修服务类投诉中,互联网装修服务公司卷款跑路现象多发,成为新的投诉热点,需引起消费者高度警惕。据了解,互联网装修公司借助新型技术手段,往往给消费者更便捷、更先进、更优惠的假象,在短时间聚集大量装修预付款后携款跑路,给消费者带来重大财产损失。

At the same time, Internet decoration companies "run" into a new complaint hot spot, housing decoration services complaints, Internet decoration service companies roll off the road phenomenon, become a new complaint hot spot, consumers need to be highly vigilant. It is understood that Internet decoration companies with the help of new technical means, often to consumers more convenient, more advanced, more preferential illusion, in a short period of time to gather a large number of pre-paid decoration after the run with money, to consumers bring major property losses.

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此外,远程购物投诉上升明显。2018年上半年,全国消协组织共受理网络购物投诉24417件,同比增长49.2%。2018年上半年,各大电商平台推出的“618”、“年中庆”等促销可谓是“此起彼伏,络绎不绝”,让消费者眼花缭乱。远程购物销量大涨的同时,相关投诉量也同比涨幅较大。远程购物投诉存在的问题主要包括虚假宣传和违反广告法等相关法律规定、未按约定履行合同、商品售后服务难保障、商品质量难以保证等。
In addition, long-distance shopping complaints rose significantly. In the first half of 2018, the National Association of consumers associations received 24417 complaints of online shopping, an increase of 49.2% over the same period last year. In the first half of 2018, the major e-commerce platforms launched "618", "Zhongqing" and other promotions can be said to be "one after another, endless stream", so that consumers dazzled. While the sales volume of long distance shopping has gone up, the number of related complaints has increased considerably. The problems of long-distance shopping complaints mainly include false propaganda, violation of advertising law and other relevant legal provisions, failure to fulfill the contract as agreed, difficulty in guaranteeing after-sales service of goods, and difficulty in guaranteeing the quality of goods.
中消协的情况分析还指出,2018年家用电器投诉居商品类投诉榜首。2018年上半年,全国消协组织共受理家用电子电器类投诉44096件,占商品投诉总量的27.8%,位居商品类投诉第一。
The analysis of China Consumers Association also pointed out that in 2018, complaints about household appliances ranked first among commodity complaints. In the first half of 2018, the National Consumer Association (NCAA) received 44,096 complaints about household electronics and electrical appliances, accounting for 27.8% of the total number of complaints about goods, ranking first in the category of goods.
消费者反映的主要问题有:一是厨房类电器、小电器种类和品牌众多,有的产品功能和指标缺乏国家统一标准,说明书内容、标识含糊,性能质量差异大。
The main problems reflected by consumers are as follows: First, there are many kinds and brands of kitchen electrical appliances and small electrical appliances, and some products lack unified national standards in terms of functions and indicators. The contents and labels of the instructions are vague, and the performance and quality are different greatly.
二是个别小家电产品质量没保障,不耐用、寿命短,厂家承诺的“三包”期限短,甚至无“三包”。
Second, the quality of individual small household appliances is not guaranteed, durable, short life, manufacturers promise the "three guarantees" period is short, or even no "three guarantees".
三是部分厂商存在重销售轻服务的观念,服务意识淡薄,部分家电品牌售后服务对消费者诉求不重视,服务广度和深度不够,厂家缺乏对下属维修网点的有效监管。

Thirdly, some manufacturers have the concept of emphasizing sales but neglecting service, weak sense of service, some household appliances brand after-sales service does not attach importance to consumer demand, service breadth and depth is not enough, manufacturers lack of effective supervision of subordinate maintenance outlets.

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